FAQ

About Products

Q1: Are these parts compatible with my truck/trailer?

These brake parts fit most mainstream heavy-duty trucks, semi-trailers and buses. We can provide OE numbers, size parameters and fitment list for confirmation before order.

Q2: Do you accept ODM/OEM customization?

Yes, we support OEM & ODM, including logo, packaging and part processing. MOQ and lead time depend on your requirements.

Q3: What’s the quality standard of your products?

All parts meet international quality certification, strict durability & safety test, stable performance for long-distance heavy-duty use.

About Price & MOQ

Q4: What’s your MOQ for wholesale?

We have flexible MOQ for wholesale. Small order for trial & large order for bulk are both supported.

Q5: Can you offer a better discount for bulk order?

Yes, we provide competitive wholesale price and extra discount for large quantity orders.

About Shipping & Delivery

Q6: What’s your production and delivery time?

In stock items: ship within 3-7 working days. Customized orders: normally 15-30 working days (depends on quantity).

Q7: Which shipping terms can you provide?

We support EXW, FOB, CIF, DDP, DDU and other international shipping terms, by sea, air or express.

About After-sales

Q8: What after-sales service do you offer?

We offer after-sales support for quality problems. We will respond and solve within 24 hours.

Q9: Is there any warranty for the parts?

Yes, we offer official warranty against manufacturing defects.

Q10: What payment terms do you accept?

We accept T/T, L/C, Western Union, Alibaba Trade Assurance and other secure payment methods.

Order Process for Customer:

Inquiry → Quotation → Sample → PO → PI → Deposit → Production → QC → Balance → Shipment → Documents → After-sales